Return Policies

Thanks for shopping at Dewina Biomed Shop.

If you're not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt of proof of purchase.

 

Refunds

Once we receive your item, we will inspect. We will immedietly notify you on the status of refund after inspecting the item.

If you return is approved, we will initiate a refund to your bank account (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from you refund.

 

Contact Us

If you have any questions on how to return your item to us, contact us.

Delivery Methods & Timing

Customers can opt for delivery or self-collection at our warehouse.

Delivery: Items will be delivered to the customers within 3 days of purchase. 

Self-collection: Items can be collected 1 day after the purchase has been made.

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