Return Policies

Thank you for buying from Eco Priority.

If you are not entirely satisfied with your purchase, we are here to help.


You have 7 calender days to return an item from the date you received it.

To eligible for the return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your items needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to you within 7 calender days. 


You will be responsible for paying for your own shipping cost. 

Contact Us

If you have any questions on how to return your item to us, feel free to contact us.

Delivery Methods & Timing

We provide FREE shipping for all local orders. Packages are generally dispatched within 2 working days upon confirmation of order. 

Delivery In:

West Malaysia: 2-3 working days;

East Malaysia: 5-7 working days.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation notification once your order has shipped containing your tracking number(s).